The first step is to log into myaccount.neondsl.com from your web browser. Here you will be able to change your default password to something that is easier for you to remember.
Page 1
Account Name: (this is the first part of your primary e-mail address, before the @)
Password: (this is the password from above)
Page 2
Click the button to "View Emails"
Page 3
Click on the button to "Change Password" for the appropriate email account
Page 4
Type your new password into the new password box.
Press the "Change Password" button.
Now Close your browser.
Next, will need to set up an account in
your e-mail program. This process will vary depending on the email
client that you are using. The information above should have everything
you need. Double check that you use your whole email address in the
login field and that "Allow Authentication" or "My server Requires
Authentication" is NOT checked.